Our quality policy

Customer focus as a benchmark

Our customers are at the heart of everything we do. We proactively adapt to our customers' evolving needs and requirements to continually exceed their expectations.

Competitive advantage through excellence

We secure our competitive advantages in the target markets with high levels of effectiveness, reliability, delivery reliability and outstanding product quality. We guarantee consistently high productivity through continuous optimization of our processes.

Continuous improvement

Our quality management is designed for continuous improvement. We actively use the suggestions of our employees and the feedback of our customers to continuously improve our processes and products. The management and all those responsible for the process are committed to a continuous improvement process in which all employees are involved.

Commitment and responsibility

We promote quality awareness and the responsibility of each individual. Quality is not only the result of organizational and technical measures, but also of the conscious and committed work of our employees.

Creativity and innovation

We use the full potential of our employees to develop creative solutions and innovations. The quality of our products also depends on the quality of our suppliers. That is why we demand the highest standards and support our suppliers in achieving their quality goals.

Mistakes as learning opportunities

We see mistakes as opportunities for improvement. Our goal is to ensure that the same mistake is not repeated. We work preventively to avoid mistakes and continuously improve quality.

Zero-defect strategy

Our top quality goal is “zero defects” or “100% correct”. This goal drives us to improve every day and fully meet our customers’ expectations.

Customer satisfaction and customer loyalty

We fight for the satisfaction of our customers and strive for a high proportion of repeat customers. We take customer requests into account and implement them as long as they can be implemented with reasonable effort.

Annual review

Our quality policy and associated objectives are reviewed and updated annually to ensure that we always meet the highest standards and continuously improve.